- Microsoft Remote Desktop Download
- Microsoft Remote Desktop Assistant
- Microsoft Remote Desktop Support Phone Number
Remote Assistance doesn’t work on the Pro version of Windows 10 that I have in my PC. I tried it today because my mother needed help and we’ve been able to use Remote Assistance before (then under Windows 7). Microsoft remote display adapter was eliminated from the remote computer through the device manager and now when you try to connect to the remote desktop, only a black screen appears and the connection is disconnected after a minute.
Windows Remote Assistance lets someone you trust take over your PC and fix a problem from wherever they are.
Before you can use it, you'll need to enable access. In the search box on the taskbar, type remote assistance, and then select Allow Remote Assistance invitations to be sent from this computer from the list of results. Then, on the Remote tab, select the Allow Remote Assistance connections to this computer check box, and then select OK.
To get help:
In the search box on the taskbar, type remote assistance again and select Invite someone to connect to your PC and help you, or offer to help someone else.
Select Invite someone you trust to help you.
Do one of the following: If you've never used Easy Connect, select Use Easy Connect. If you've used Easy Connect before, select your helper’s contact name. To invite someone who isn't on your contact list, select Invite someone to help you.
Follow the instructions.
Microsoft Remote Desktop Download
Microsoft Remote Desktop Assistant
To give help if someone has requested it:
Go to the search box and enter remote assistance, then select Invite someone to connect to your PC and help you, or offer to help someone else.
Select Help someone who has invited you.
Do one of the following: If you’re using Easy Connect for the first time, select Use Easy Connect. Or, if you’ve used Easy Connect before, select the contact name of the person you want to help. To help someone not on the list, tap or click Help someone new.
Follow the instructions.
You can also use Quick Assist to give and receive remote assistance.
Use Remote Desktop on your Windows, Android, or iOS device to connect to a Windows 10 PC from afar.
Microsoft Remote Desktop Support Phone Number
Set up the PC you want to connect to so it allows remote connections:
Make sure you have Windows 10 Pro. To check, go to Start > Settings > System > About and look for Edition. For info on how to get it, go to Upgrade Windows 10 Home to Windows 10 Pro.
When you're ready, select Start > Settings > System > Remote Desktop, and turn on Enable Remote Desktop.
Make note of the name of this PC under How to connect to this PC. You'll need this later.
Use Remote Desktop to connect to the PC you set up:
On your local Windows 10 PC: In the search box on the taskbar, type Remote Desktop Connection, and then select Remote Desktop Connection. In Remote Desktop Connection, type the name of the PC you want to connect to (from Step 1), and then select Connect.
On your Windows, Android, or iOS device: Open the Remote Desktop app (available for free from Microsoft Store, Google Play, and the Mac App Store), and add the name of the PC that you want to connect to (from Step 1). Select the remote PC name that you added, and then wait for the connection to complete.